Ombudsman Services Limited provides a free and impartial resolution service for disputes between consumers and companies that are signed up to its scheme. It is approved by Ofgem to handle disputes involving energy suppliers, and by Ofcom in relation to communications providers. Other sectors in which it operates include copyright and home improvement. The site has information on the complaint procedure and on the providers (more than 450 in energy and more than 1450 in communications) which belong to the scheme.
Legal resources selected & annotated by Inner Temple Library
